Your guide to
traveling safely during
the COVID-19 pandemic
and at any other time.
Before you make the decision to travel outside of your country or province take the time to do your research!
The travel requirements and risks are constantly changing. It is your responsibility to make sure you understand what you need to know.
Your age or medical condition may put you at greater risk of developing serious complications if you get COVID-19. Be proactive and make sure you know the risks associated with your trip by consulting government sites.
Get tested if:
- You’ve been in contact with someone who has COVID-19 or symptoms of COVID-19.
- You’ll be visiting a destination that requires a COVID-19 screening test to be completed prior to departure.
- You have symptoms of COVID-19 such as fever, cough or difficulty breathing.
Important to know in advance!
With some travel insurance companies, your coverage is NOT VALID if you are not insured for the whole trip.
Make sure you understand your policy before you travel.
Get the right travel insurance for YOUR needs.
Covid-19 & Emergency Medical Insurance
Not all policies cover covid-19. Don't travel without it.
Some policies cover all medical issues, including covid-19, subject to stability requirements.
With other policies, you must purchase covid-19 coverage as an extra.
You have decided to extend your trip
You need to contact the travel insurance company to request an extension to your insurance. If you have had any medical issues on your trip, you may have the extension declined.
Before planning your trip:
We encourage you to follow the recommendations of health authorities. Consult the Government of Canada’s travel advice and advisories specific to your destination for information on:
..Safety measures before or during your trip:
..Entry and exit requirements (travel documents, visas, etc.)
..Health-related considerations (vaccinations, drinking water, etc.)
..Laws, customs and culture
The Government of Canada requires all travelers aged five and over to provide a mandatory negative result from a recent COVID-19 test prior to boarding a flight to Canada. Click here for more details.
To find out what measures you need to follow for trips to other provinces within Canada, visit provincial government websites for your destination.
Be Informed BEFORE You Travel:
Does your destination require:
...Proof of insurance for medical care abroad?
...Mandatory quarantine upon arrival?
...Negative test results for COVID-19?
...Proof of vaccination?
For complete details:
...Consult the Government of Canada’s travel advice and advisories.
...Contact your airline.
...Contact or visit the websites of the health authorities at your destination.
...Get useful information from travel health clinics.
Government authorities impose a self-isolation period of 14 days upon your return to Canada after travelling outside the country.
During this period, you cannot leave the location where you self-isolate, even if you don’t have any symptoms. Be sure to reschedule any non-essential appointments, avoid using public transit, get help with errands and avoid contact with others who have not travelled with you.
Your destination may also require you to self-isolate for 14 days upon arrival. For more information, visit or contact the government health unit website for your destination.
Be well prepared. Get advice from travel health professionals:
Based on your destination and health status, health professionals at a specialized travel health clinic can determine what vaccinations you need against certain diseases.
They can also provide health advice for your stay and help you put together a complete first aid kit.
Travel assistance can help:
Whatever travel insurance you have purchased, contacting their travel assistance staff may be able to help you locate health care facilities at your destination.
Please note that due to the COVID-19 crisis, resources to assist people in medical emergencies abroad are very limited and the availability of these services cannot be guaranteed.
Emergency repatriation is only covered if it is considered necessary and safe by the travel assistance medical team and the attending physician at the destination.
What you need to know:
If you experience COVID-like symptoms, contact the Travel Assistance service of your travel insurance provider immediately. Travel Assistance staff will help you find a clinic where you can get tested or receive the care you need.
However, if you suffer from severe symptoms that require urgent attention, contact emergency services immediately. You can contact our Travel Assistance service once your situation has stabilized.
Don't travel if you...
Have symptoms of COVID-19.
Have been in contact with someone who has symptoms of COVID-19 in the 14 days prior to your departure.
Have been in contact with someone who has COVID-19 in the 14 days prior to your departure.
Your COVID-19 travel essentials.
Plan to bring enough masks based on the length of your trip.
Bring a container no bigger than 100ml if you travel by plane.
Have one on hand to take your temperature if needed.