Your guide to

traveling safely.

Before you make the decision to travel outside of your country or province take the time to do your research!


Travel requirements and risks are constantly changing.

Medical Conditions:

Your age or medical condition may put you at greater risk of developing serious complications if you get COVID-19 or any other illness. Be proactive and make sure you know the risks associated with your trip by consulting government sites.

Important to know in advance!

With some travel insurance companies, your coverage is NOT VALID if you are not insured for the whole trip.

Make sure you understand your policy before you travel. 

Get the right travel insurance for YOUR needs.

Emergency Medical Insurance

Including Covid-19.

Do NOT ASSUME your policy cover covid-19.

There are some policies that will not cover covid-19 on annual plans.

Some policies cover all medical issues, including covid-19, subject to stability requirements.


You have decided to extend your trip

You need to contact the travel insurance company to request an extension to your insurance. If you have had any medical issues on your trip, you may have the extension declined. Be prepared.

Government Advisories

Before planning your trip:

We encourage you to follow the recommendations of health authorities. Consult the Government of Canada’s travel advice and advisories specific to your destination for information on:

..Safety measures before or during your trip:

..Entry and exit requirements (travel documents, visas, etc.)

..Health-related considerations (vaccinations, drinking water, etc.)

..Laws, customs and culture

..Weather conditions

Make sure you know what the current requirements for travelling are before you leave.

Destination Entry Requirements

Be Informed BEFORE You Travel:

Does your destination require:

...Proof of insurance for medical care abroad?

...Mandatory quarantine upon arrival?

...Negative test results for COVID-19?

...A visa?

...Proof of vaccination?

For complete details:

...Consult the Government of Canada’s travel advice and advisories.

...Contact your airline.

...Contact or visit the websites of the health authorities at your destination.

...Get useful information from travel health clinics.



Are there any requirements for quarantine at your destination or when you return?

Consult a Travel Health Clinic

Be well prepared. Get advice from travel health professionals:

Based on your destination and health status, health professionals at a specialized travel health clinic can determine what vaccinations you need against certain diseases.

They can also provide health advice for your stay and help you put together a complete first aid kit.

Access to Health Care Abroad

Travel assistance can help:

Whatever travel insurance you have purchased, contacting their travel assistance staff may be able to help you locate health care facilities at your destination.

Please note that due to the COVID-19 crisis, resources to assist people in medical emergencies abroad are very limited and the availability of these services cannot be guaranteed.

Emergency repatriation is only covered if it is considered necessary and safe by the travel assistance medical team and the attending physician at the destination.

During Your Trip

What you need to know:

If you experience COVID-like symptoms or symptoms of any other medical issue, contact the Travel Assistance service of your travel insurance provider immediately. Travel Assistance staff will help you find a clinic where you can get tested or receive the care you need.

However, if you suffer from severe symptoms that require urgent attention, contact emergency services immediately. You can contact your Travel Assistance service once your situation has stabilized.

Don't travel if you...

Have symptoms of COVID-19.

Have been in contact with someone who has symptoms of COVID-19 in the 14 days prior to your departure.

Have been in contact with someone who has COVID-19 in the 14 days prior to your departure.


Your COVID-19 travel essentials.

Plan to bring enough masks based on the length of your trip.
Bring a container no bigger than 100ml if you travel by plane.
Have one on hand to take your temperature if needed.


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